Shipping Policy

1. Processing Time
All orders are processed within 24-48 hours during business days (Monday-Friday). Orders placed after 2 PM on Friday or during weekends will be processed on the next business day.

2. Shipping Methods and Delivery Times

Standard Shipping

  • Delivery Time: 5-8 business days

  • Cost: FREE 

  • Service: Royal Mail Tracked 48®

Express Shipping

  • Delivery Time: 2-4 business days

  • Cost: £15

  • Service: DPD Next Day

Next Day Delivery

  • Delivery Time: Next business day (if ordered before 2 PM)

  • Cost: £25

  • Service: DPD Next Day

3. Shipping Destinations
We currently ship to:

  • United Kingdom (England, Scotland, Wales, Northern Ireland)

  • Channel Islands

  • Isle of Man

Note: We do not currently ship to the Republic of Ireland or outside the UK.

4. Order Tracking
Once your order ships, you will receive:

  • Shipping confirmation email with tracking number

  • Real-time tracking updates

  • Estimated delivery date

5. Shipping Address Requirements
Please ensure your shipping address is:

  • Complete and accurate

  • Includes full name, street address, postcode

  • Contact phone number for delivery updates

6. Delivery Issues
Failed Deliveries
If delivery fails due to:

  • Incorrect address

  • Recipient unavailable

  • Failed payment verification

We will contact you to resolve the issue. Additional shipping fees may apply for re-delivery.

Lost Packages
If your tracking shows no movement for:

  • 7 days (Standard shipping)

  • 3 days (Express shipping)

Contact us immediately at support@lamporiaa.com

7. Shipping Restrictions
We cannot ship to:

  • PO Boxes

  • Army Post Office (APO) addresses

  • Freight forwarding companies

8. Customs and Import Taxes
For UK orders:

  • All prices include VAT

  • No additional customs fees for UK mainland

9. Holiday Shipping
During peak seasons (November-December):

  • Processing may take 2-3 business days

  • Delivery times may be extended

  • Check our website for holiday cut-off dates

10. Multiple Item Orders

  • Items may ship separately if from different warehouses

  • You will receive separate tracking numbers

  • No additional shipping charges

11. Shipping to Different Addresses
You can ship to multiple addresses by placing separate orders.

12. Contact Information
For shipping inquiries:
📧 support@lamporiaa.com
📞 +33 7 63 48 03 51
🕑 Monday-Friday: 9:00-18:00 (UK Time)