Privacy Policy

1. Introduction
LAMPORIA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.lamporiaa.com and make purchases from us.

2. Information We Collect

  • Personal Identification Information: Name, email address, phone number, shipping address

  • Payment Information: Credit/debit card details (processed securely through payment gateways)

  • Technical Data: IP address, browser type, device information, cookies

  • Usage Data: Pages visited, products viewed, shopping cart activity

3. How We Use Your Information

  • To process and fulfill your orders

  • To provide customer support

  • To send order confirmations and shipping updates

  • To personalize your shopping experience

  • To send marketing communications (with your consent)

  • To improve our website and services

  • To prevent fraud and ensure security

4. Legal Basis for Processing (GDPR Compliance)
We process your data based on:

  • Contractual necessity (order fulfillment)

  • Legal compliance (tax obligations)

  • Legitimate interests (website improvement)

  • Your consent (marketing communications)

5. Data Sharing and Disclosure
We may share your information with:

  • Payment processors (PayPal, Stripe)

  • Shipping carriers (Royal Mail, DHL)

  • Service providers (website hosting, analytics)

  • Legal authorities when required by law

6. International Data Transfers
Your data may be transferred outside the UK/EEA, but only to countries with adequate data protection laws or using appropriate safeguards.

7. Data Retention
We retain your personal data only as long as necessary for:

  • Order processing and customer service: 6 years

  • Marketing communications: Until you unsubscribe

  • Legal obligations: As required by UK law

8. Your Rights
Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request data deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

9. Cookies and Tracking
We use cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve your shopping experience
    You can control cookie settings through your browser.

10. Data Security
We implement appropriate security measures including:

  • SSL encryption

  • Secure payment processing

  • Regular security assessments

  • Limited access to personal data

11. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children.

12. Marketing Communications
You can opt-out of marketing emails at any time by:

  • Clicking "unsubscribe" in any email

  • Contacting us at support@lamporiaa.com

  • Updating preferences in your account

13. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices.

14. Changes to This Policy
We may update this policy periodically. The latest version will always be posted on our website.

15. Contact Us
For privacy-related inquiries or to exercise your rights:
📧 privacy@lamporiaa.com
📞 +33 7 63 48 03 51
📍 124 Cromwell Road, London, SW7 4ET, UK

16. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

Last updated: December 2023