Payment Policy

1. Accepted Payment Methods
We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)

• PayPal

• Apple Pay

• Google Pay

• Bank Transfer (for orders over £200)

2. Payment Security
All payments are processed through encrypted, PCI-DSS compliant payment gateways. We do not store your credit card information on our servers.

3. Currency
All transactions are processed in British Pounds (GBP). For international orders, your bank may apply exchange rates and fees.

4. When Payment is Charged
Payment is charged at the time of order placement. For pre-orders, payment is processed immediately.

5. Payment Authorization
By placing an order, you:

• Confirm you are authorized to use the payment method

• Authorize us to charge the full order amount

• Acknowledge that all payment information provided is accurate

6. Failed Payments
If your payment fails, we will:

• Send a notification email

• Hold your order for 24 hours

• Cancel the order if payment isn't completed within 24 hours

7. Refund Processing
Refunds are processed to the original payment method within 10 business days after we receive and inspect your return.

8. Payment Disputes
For any payment issues or disputes, please contact us immediately at:
📧 support@lamporiaa.com
📞 +33 7 63 48 03 51

9. Fraud Prevention
We reserve the right to:

• Verify customer identity

• Request additional proof of address

• Cancel suspicious orders

• Refuse service to anyone

10. Order Cancellation
Orders can be cancelled within 1 hour of placement by contacting our customer service team. After 1 hour, orders enter processing and cannot be cancelled.

11. Pricing Accuracy
While we strive for accuracy, if we discover a pricing error, we will:

• Contact you before processing

• Offer the option to cancel or pay the correct price

• Cancel the order if we cannot reach you

12. Contact Information
For payment-related inquiries:
📧 support@lamporiaa.com
📞 +33 7 63 48 03 51
🕑 Monday-Friday: 9:00-18:00 (UK Time)